CIBA Solutions - Intranet Evaluation

CIBA Solutions
Intranet & ERP support: assessment, strategy development and implementation.


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		Content design
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Content design

Content design is the process of applying a structure to unstructured information.

By designing a structure you can design templates that ensure consistency, enable information to be indexed by 'type' and/or 'attribute' and create portals based on personal preferences. Schedule and role based views can also be automatically derived from a well developed taxonomy.

Common problems

In our experience many intranets have evolved into a kind of 'wild west' with no structure or standards. The drawbacks of this approach are that:

Information & work effort is duplicated
Users are unsure how to use the interface
Finding information is difficult
Maintaining the site can be a nightmare

Information architecture

By applying a structure (or taxonomy) to unstructured corporate information, you can increase the ease that users find the right information at the right time.

Defining an information architecture also enables common indexes to be created based on information attributes.

This enables intranet users to access information using whatever index is most relevant to them.

Calendar & role development

Many intranets are simply large repositories of information that rarely get used. This is because it is difficult to know what information & applications are there, when to use them, and how to find them.

A way of integrating intranets into people's daily lives is by providing access to task information and applications by providing calendar & role views.