CIBA Solutions - Intranet Evaluation

CIBA Solutions
Intranet & ERP support: assessment, strategy development and implementation.


	About CIBA Solutions

	Intranet benchmark survey
		About the survey
		Intranet registration

	SAP benchmark survey
		About the survey
		SAP registration
		Example reports

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About the SAP survey

Have you ever wondered if your SAP support and training is hitting the spot? Are your SAP end users actually using all that documentation and training you've provided? Can the level of support be improved?

CIBA Solutions provides a web-based SAP benchmark survey that allows you to answer these questions. Participation in the survey is free and enables you to obtain valuable feedback about how your end users are using SAP.

Why participate?

With your survey results you can answer questions such as:

How can we increase our SAP ROI by improving support and training?
How can we increase the use of SAP?
How effective is our SAP support and training?
What can we do to improve the support we provide to SAP end users?
How up-to-date is our SAP support material?

What does it measure?

The survey allows your SAP end users to provide feedback about:

Use of SAP support material
SAP training
Their level of SAP competency
Preferred sources of SAP support
Improving SAP and SAP related business processes

How does it work?

Participation in the survey is simple.

Complete the online registration form
We email you a unique user ID, password and survey link within 24 hours
You make the ID and password available to your SAP end users
End users complete the survey via the web
You access reports via the web throughout the survey period
We email you a benchmark report