 What do I get for participating? How were the benchmark questions determined? How long does it take to get feedback? Does my organisation's feedback remain confidential? How are the results validated? Can an organisation have more than one registration? How long are my organisation's results included in the benchmark report? Can my organisation be shown in the best intranets list even if I don't buy a benchmark report? Am I automatically included in the benchmark report? |
What is the benchmark report? The benchmark report compares your feedback with all other participating organisations (using a randomly generated 8 character identifier known only to the person who registered for the WIC). It provides a question-by-question and demographic breakdown of how your results compare with other participating organisations. You can use this information to develop a roadmap for your intranet and then re-benchmark again at a later date after you have implemented your plan. The report can also be used as the basis of a business case. For example, you may find that your end users would like the search capability to be improved or a more interactive intranet. The report also provides a summary of findings and common themes from participating organisations. It provides some general suggestions about how intranets may be improved. This report is free to the first 30 organisations who register and participate in the WIC. |
Intellectual property is often recognised as the most important asset of many of the world’s largest companies. [cit] Middle managers spend more than a quarter of their time searching for information necessary to their jobs, and when they do find it, it is often wrong. [cit] Hewitt Associates estimates that every 'engaged' employee is worth about $5,000 each year in additional profit. Its research shows that companies that score 60% or higher have an average five-year shareholder return of 20.2%.. [cit] One out of 5 organizations are in Stage 3 - where the intranet is the "way of working". This percentage is double what it was 12 months ago in the previous survey. [cit] Only 10 percent of all enterprises say they are "very satisfied" with search, yet 60 percent say it is considered "mission critical" in their organisations. [cit] |