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Who should read this site? |
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People involved with
intranets, ERP support, processes, knowledge & technical communication.
This
includes Intranet Managers, IT Managers, Knowledge Managers, Process Engineers,
Business Analysts
and Technical Communicators
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What do we do? |
We
research the effectiveness of end user support & provide services to improve
this support. We:
- Conduct intranet & end user support surveys, heuristic evaluations and usability testing
- Develop content for intranets & ERP support
- Develop business processes
- Develop information taxonomies
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What does CIBA mean? |
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Contextually Integrated Business Applications: a single
interface for employee business needs. Solutions we provide enable end users to obtain whatever resources,
applications, web sites and information they need to complete a task, from within
a context that is relevant to them.  |
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